Zoho Live Chat Support Agents Will Make Your Customer Service Stand Out
Each customer journey goes through your website or app, and it would be great to offer support to your visitors along this way. A live chat from Zoho assisted by a Zoho online chat support operator is a great way to prove your care about every customer. Users love to see a little popping-up window with a nice avatar offering some help because:
- They feel important to you. You aren’t left on your own with all the questions and issues that can arise during your customer experience. Whether a person only wants to ask about a minor detail without buying intent or wishes to double-check some payment details with a full cart –– you’re always there.
- It’s easy and quick. Nobody will write an email or even go to Instagram or Facebook to write a message because nobody has time for that. And online chat lets you get answers here and now.
- They get issues resolved. Every professional live chat support agent knows what to do or whom to transfer the query to. This way, customers aren’t left with unsolved problems but get a clear action plan.
Why Outsource a Zoho Chat Answering Service Agent
You probably think that an in-house team of online chat agents is more reliable than a remote one. However, the outsourcing approach that we offer has several benefits:
- You can save thousands of dollars. We hire top professionals from Ukraine, and their salaries are sometimes 15% lower than those of full-time chat agents from Europe and the USA.
- You don’t have to rent an office. Since each Zoho desk live chat support representative we hire works remotely, we are responsible for all administrative issues related to your cooperation. So we rent a working place while you focus on business goals.
- You pay a fixed fee once a month and get a clear understanding of all the expenses your dedicated chat team generates. That’s because we break down every type of incurred cost but issue an invoice with a total amount to be paid.
How We Can Help You Hire a Zoho Chat Services Specialist
We work effectively and love to deliver quick results to our customers. Whether you need to hire a team of Zoho or LiveChat support agents, that’s how we do it:
- We discuss all the requirements for your Zoho CRM chat support agent. Then we create your ideal candidate profile and start sourcing.
- We learn more about your corporate culture and requirements to get a portrait of a person who fits your business environment. At the same time, we pre-screen your potential employees.
- You get a list of CVs in several weeks and choose the best match for your Zoho live chat customer support rep. Once you decide, we will arrange the onboarding and recruiting, so you can start cooperation soon.